Legal notices

 

Website policy www.luminerot.com applicable from 28/12/2021

ARTICLE 1. PARTIES

This policy applies between SAS EMALOU, operating the LUMINEROT brand, share capital: €1,000 on 22/07/2024, SIRET 931 308 910 00013 registered with the Tours Trade and Companies Register, France, email: contact@luminerot.com, 

hereinafter referred to as "the Publisher" and any person, natural or legal, under private or public law, registered on the Site to purchase a Product, hereinafter referred to as "the Customer".

ARTICLE 2. DEFINITIONS

“Client”: any person, natural or legal, private or public law, registered on the Site.

“Site Content”: elements of any kind published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.

"The Publisher": LUMINEROT,   taken in his capacity as publisher of the Site.

“Internet user”: any person, natural or legal, private or public law, connecting to the Site.

“Product”: goods of any kind sold on the Site by the Publisher to Customers.

"Site": website accessible at the URL www.luminerot.com, as well as related sub-sites, mirror sites, portals and URL variations.

ARTICLE 3. SCOPE OF APPLICATION

The Site is freely accessible to all Internet users. Browsing the Site implies acceptance of these terms and conditions by all Internet users. Simply connecting to the Site, by any means whatsoever, including via a bot or browser, constitutes full and complete acceptance of these terms and conditions. During registration on the Site, this acceptance will be confirmed by checking the corresponding box.

The Internet user acknowledges having fully read and accepted them without restriction.

Checking the aforementioned box will be considered equivalent to a handwritten signature by the user. The user acknowledges the evidentiary value of the Publisher's automatic recording systems and, unless they provide evidence to the contrary, waives the right to contest them in the event of a dispute.

These general terms and conditions apply to the relationship between the parties to the exclusion of all other conditions, including those of the Internet user.

Acceptance of these general terms and conditions implies that Internet users have the necessary legal capacity to do so, or failing that, that they have the authorization of a guardian or curator if they are incapable, of their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal entity.

ARTICLE 4. PURPOSE OF THE SITE

The Site's purpose is the sale of Products to Customers.

ARTICLE 5. ORDERING STEPS

5.1. Ordering To place an order, users can select one or more products and add them to their shopping cart. Product availability is indicated on the website, in the description of each item. Once their order is complete, they can access their shopping cart by clicking on the designated button.

5.2. Order validation by the Internet user By consulting their basket, Internet users will be able to check the number and nature of the Products they have chosen and will be able to check their unit price, as well as their total price.They will have the option to remove one or more products from their basket.

If they are satisfied with their order, users can validate it. They will then access a form where they can either enter their login details if they already have an account, or register on the Site by completing the registration form with their personal information.

5.3. Payment by the Customer Once connected or after having fully completed the registration form, Customers will be invited to check or modify their delivery and billing details, then will be invited to make their payment by being redirected for this purpose to the secure payment interface bearing the mention "order with obligation to pay" or any similar formula.

5.4. Order Confirmation by the Publisher Once the Publisher has received payment, it will acknowledge receipt to the Customer electronically within 24 hours. Within the same timeframe, the Publisher will also send the Customer an email summarizing the order and confirming its processing, including all relevant information.

ARTICLE 6. PRICE - PAYMENT

6.1. Prices The applicable prices are those displayed on the Website on the day the order is placed. These prices may be modified at any time by the Publisher. The prices displayed are valid only on the day the order is placed and do not apply to future orders.

The prices shown on the Site are in euros, inclusive of all taxes, excluding delivery charges.

6.2. Payment method The Customer can make their payment via Stripe.

For payments made by bank card, the Publisher has no access to any data relating to the Client's payment methods. Payment is made directly to the bank.

In the case of payment by money order, check or bank transfer, delivery times only begin to run from the date of receipt of payment by the Publisher.

6.3. Invoicing The Publisher will send or make available to the Client an invoice electronically after each payment. The Client expressly agrees to receive invoices electronically.

6.4. Default of payment The agreed payment dates cannot be delayed under any pretext whatsoever, including in the event of a dispute.

Any sum not paid by the due date will automatically and without prior notice give rise to the application of late payment penalties calculated on the basis of a rate equal to 3 times the legal interest rate, without this penalty affecting the enforceability of the principal sums due.

Furthermore, any late payment will result in the defaulting Client being charged a recovery fee of €40, the immediate payment of all outstanding sums regardless of any agreed payment terms, plus a penalty of 20% of the amount due, and the possibility of unilaterally terminating the contract at the Client's expense. This clause is in accordance with the provisions of Article 1152 of the French Civil Code, which allows the judge to reduce the penalty if deemed excessive.

6.5. Retention of Title The Products sold remain the property of the Publisher until full payment of their price, in accordance with this retention of title clause.

ARTICLE 7. COMPLAINT – WITHDRAWAL –

WARRANTY 7.1.Customer Service The Site's customer service can be accessed from the website's contact page: HOME or by email at contact@luminerot.com or by mail to the address indicated in Article 1 of these general terms and conditions.

7.2. Right of withdrawal – Distance selling This article 7.2 applies to the Customer who qualifies as a consumer within the meaning of the preliminary article of the Consumer Code.

7.2.1. Conditions for exercising the right of withdrawal In accordance with the legislation in force regarding distance selling, the Customer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception, where applicable, of return costs.